CSEA Employee Benefit Fund Member Portal and Email Privacy Policy

Privacy Policy for CSEA Employee Benefit Fund Member Portal Effective Date: January 1, 2025 The CSEA Employee Benefit Fund ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your email address, particularly regarding email communications, and provides information on how you can manage your preferences.

1. Collection of Email Addresses

We collect email addresses from members who:

Provide their contact information during enrollment in benefit plans.

Opt in to receive email updates and account-related communications.

2. Use of Email Addresses

Your email address may be used for the following purposes:

Account Notifications: To send important account-related communications, such as password resets and security alerts.

Benefit Updates: To inform you about changes to your benefits, new services, and resources.

We will ensure that all emails are relevant to our members and include clear, concise information about our benefit plans and services.

3. Consent for Communications

We will only send email communications if you have provided explicit consent by opting in. During registration or at any time through your account settings, you can choose whether to receive emails. Consent will be sought in a transparent manner, and members will not be automatically opted in without their affirmative action.

4. Managing Your Preferences

Members have the right to manage their email preferences at any time. You can:

Opt Out: Click the "unsubscribe" link at the bottom of any email to stop receiving further email communications.

Opt In: Update your preferences through the Member Portal to start receiving emails.

Change Preferences: Access your account settings on the Member Portal to modify your subscription preferences.

5. Data Security

We are committed to protecting your personal information. Your email address and other personal data are stored securely and accessible only to authorized personnel. We use industry-standard encryption and security protocols to safeguard your data against unauthorized access.

6. Sharing of Email Addresses

We do not sell, rent, or share your email address with third-party marketers. However, we may share your email address with trusted service providers who assist us in delivering email communications. These service providers are contractually obligated to maintain the confidentiality and security of your information and will not sell, rent, or share your data.

7. Retention of Email Addresses

We will retain your email address for as long as your account remains active or as necessary to provide you with services. If you choose to delete your account or opt out of email communications, we will retain your information only as required for legal or operational purposes.

8. Your Rights

Under applicable privacy laws, you may have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your personal data.

Withdraw consent for email communications at any time.

To exercise any of these rights, please contact us at privacy@cseaebf.org.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the Member Portal. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

CSEA Employee Benefit Fund
1 Lear Jet Lane, Suite 1, Latham, NY 12110
1-800-323-2732
privacy@cseaebf.org

Thank you for being a valued member of the CSEA Employee Benefit Fund. We are committed to protecting your privacy and ensuring your experience with us is positive and secure.